BIF New York strives to provide quick and helpful customer support in all areas. We provide a complete and comprehensive customer support. By contacting our office, we can provide the best personal 1-on-1 care for any purchase inquiries.Purchasing Information
To make a purchase through our website, you may utilize our Request for Quote Cart. You can configure what items to purchase, the quantity, and other options and accessories to meet your needs. Our sales department will contact you and provide the best competitive price. We can also process your purchases by fax, email, or phone.Limited 10-Year Commercial Warranty
BIF New York, Inc. warrants its products to be free from defects in material and workmanship for as long as the original purchaser owns them. BIF will, free of charge, repair or replace with comparable product, at BIF’s discretion, any BIF product or component manufactured after October 8, 2007, that fails under normal commercial office use.
This warranty is subject to the following provisions.
Some natural variations occurring in wood, leather, or other natural materials are inherent to their character and not considered defects. BIF does not warrant the color-fastness or matching of colors, grains or textures of these materials. Additionally, a Customer’s Own Material (COM) selected by and used at the request of a user is not warranted.
Normal commercial office use for seating is defined as the equivalent of a single-shift, forty (40) hour plus overtime workweek.
|Wood products and electrical components (lamps and ballasts are not covered) - Ten Years|
|Seating controls, wood seating, glides, casters, and polymer-based components - Ten Years|
|Pneumatic cylinders, panels, and seating upholstery fabrics - Five Years|
|Normal wear and tear over the course of ownership.|
|Modifications or attachments to the product not approved by BIF New York, Inc.|
|Products not installed, used, or maintained in accordance with product instructions and warnings.|
|Products used for rental purposes.|
|Damage caused by the carrier in-transit which is handled under separate terms.|
TO THE EXTENT ALLOWED BY LAW, BIF MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BIF WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.
This warranty applies only to products sold with the United States and the East Asia region. BIF and dealers are our mutual partners in supporting your warranty requests. To obtain service under this warranty, please contact your BIF New York branches or authorized dealer.